I'm getting "Need admin approval" error when using Microsoft single sign-on button

Modified on Thu, 23 Jun 2022 at 11:51 AM

If you clicked on the Microsoft button when logging into Trax, and used your work email, it's possible you will get an error saying Need admin approval. This error comes up due to the fact that Trax Enterprise application has not been added to your organization's Microsoft Azure Tenant. Please find out who in your organization has Admin permissions in Azure to be able to add a new Application and forward this help article.


Benefits of using Microsoft single sign-on

By using Microsoft single sign-on, people are able to login into Trax using their work profile using highly secure Microsoft authentication workflow. This unburdens users of having to create additional credentials just for Trax profile or reusing weak passwords, increasing the risk of data breach.


For Azure Admin

Trax application has discoverable on Azure Marketplace and has gone through Microsoft approval process. Here are detailed instructions to add a new application in Azure. However, the easiest way to add proper permissions for the users in your organization are to following steps:

  1. Go to https://app.trax.co
  2. Click Microsoft button
  3. Login with an account that has Admin permissions.
  4. Select Consent on behalf of your organization and select Accept. The Trax application will be added to you tenant, and all users in your organization will be able to login into Trax using their work email.



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